Event AV Technician — Client-Focused, Tech-Savvy

pinnaclelive; Reston (VA); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Generous time off with PTO, holidays &

401k with a contribution match

Insurances; health, vision, dental and

Job summary

Pinnacle Live in Reston, VA is seeking an Event Services Technician to support floor operations during hotel, venue, or live events. You will assist with setup, operation, and strike of audio, video, staging, and networking solutions while delivering outstanding guest service.

You will greet guests, provide clear equipment instructions, coordinate with clients, and maintain inventory and documentation in our systems.

Qualifications

• Must have strong technical aptitude and ability to troubleshoot on-site equipment.
• Excellent communication and customer service skills with guests and clients.
• Proven ability to plan, prioritize, and work in a fast-paced event environment.

Responsibilities

• Ensure all event sets and strikes are completed according to SOPs.
• Greet guests/clients and provide clear operation instructions for equipment.
• Maintain accurate client event information in company systems and documents.
• Review invoices with clients and obtain signatures as needed.
• Keep inventory secure and report any lost or damaged equipment.
• Continually improve technical skills across audio, video, data, and networking.

Skills

Strong technical aptitude

Planning ability

Excellent organizational skills

Strong inter-personal skills

Strong verbal, listening and written沟通

Strong customer focus

Strong team player orientation

Education

High School Diploma or equivalent

AV/Hospitality exposure

Computer proficiency (hardware, software & networking)

Job description

Pinnacle Live in Reston, VA is seeking an Event Services Technician to support floor operations during hotel, venue, or live events. You will assist with setup, operation, and strike of audio, video, staging, and networking solutions while delivering outstanding guest service.

You will greet guests, provide clear equipment instructions, coordinate with clients, and maintain inventory and documentation in our systems.