Evening & Weekend Patient Access Specialist

Tufts Medicine; Lowell (MA); On-site; USD 28,000 - 34,000; Full time

Job summary

Tufts Medicine at Lowell General Hospital (Main Campus Emergency Department) seeks a patient access professional to support revenue cycle operations. You will handle pre-service financial clearance, verify benefits, and collect patient information to schedule services and referrals.

The role emphasizes courteous patient interactions, accurate data entry, and collaboration with physicians and hospital teams in a busy environment.

Qualifications

• High school diploma or equivalent.
• Experience in customer service or hospital registration is preferred.
• Familiar with insurance terms and HIPAA privacy standards.

Responsibilities

• Interview inpatients and outpatients to collect demographic and financial information.
• Verify insurance and benefits, perform pre-authorization as required.
• Communicate financial responsibilities and collect payments per policy.
• Enter data accurately in registration systems and maintain confidentiality.
• Collaborate with physicians and staff to facilitate services.

Skills

Computer literacy

Customer service

Interpersonal skills

Data entry

HIPAA knowledge

Organizational skills

Education

High school diploma

Tools

Excel

Word

EHR

Job description

Tufts Medicine at Lowell General Hospital (Main Campus Emergency Department) seeks a patient access professional to support revenue cycle operations. You will handle pre-service financial clearance, verify benefits, and collect patient information to schedule services and referrals.

The role emphasizes courteous patient interactions, accurate data entry, and collaboration with physicians and hospital teams in a busy environment.