Patient Access & Insurance Coordination Specialist

The Lowell General Hospital; United States; On-site; USD 28,000 - 34,000; Full time

Job summary

Lowell General Hospital in Lawrence, MA, seeks an entry-level Patient Access professional focused on revenue cycle operations including billing, collections, and payment processing. The role coordinates referrals and handles financial clearance to facilitate clinical services.

The incumbent collects demographic and financial information, schedules services, verifies insurance eligibility, and advises patients on benefits and potential out-of-pocket costs.

Qualifications

• High school diploma or equivalent required.
• 2 years of related experience in insurance, managed care referral processes, private physician’s office practice or hospital registration setting preferred.

Responsibilities

• Coordinates all incoming referrals for consultations from physician practices, hospitals, and other facilities.
• Compiles clinical data including physician notes, patient history, labs and imaging results.
• Schedules consultation appointments and verifies demographic information and insurance eligibility.
• Verifies insurance, checks benefits and determines patient responsibility.
• Acts as patient liaison for financial matters throughout treatment including quarterly reviews.
• Completes, files and supervises MA Medicaid-related applications as needed.
• Assists with directing patients to programs such as Veteran's Services and EAEDC.
• Collaborates with Social Work, Billing, and Contracting to support patients and clinicians.

Skills

Interpersonal skills

Medical terminology

Regulatory comprehension

Communication

Attention to detail

Problem solving

Education

High school diploma or equivalent

Bachelor’s degree

Job description

Lowell General Hospital in Lawrence, MA, seeks an entry-level Patient Access professional focused on revenue cycle operations including billing, collections, and payment processing. The role coordinates referrals and handles financial clearance to facilitate clinical services.

The incumbent collects demographic and financial information, schedules services, verifies insurance eligibility, and advises patients on benefits and potential out-of-pocket costs.