Evening & Weekend Front Desk Specialist

Rest Haven Homes; Grand Rapids (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Rest Haven Homes in Grand Rapids, MI is seeking an outgoing Front Desk Receptionist to greet visitors and provide friendly, professional service. You will be the first smile guests see, answer calls, and help residents with warmth and respect.

The ideal candidate has 2+ years in customer service or front desk roles and is comfortable with common computer software. Availability for the listed schedule, a professional demeanor, and strong communication are essential.

Qualifications

• 2+ years of experience in a customer service, receptionist, or front desk role.
• Proficient with common computer applications and office software.
• Strong communication and interpersonal skills.

Responsibilities

• Greet visitors warmly and professionally, ensuring each visitor feels welcome.
• Answer and direct incoming calls with a positive, helpful, and professional attitude.
• Assist and interact with residents with compassion, patience and respect.
• Sort and deliver incoming mail.
• Keep the reception area neat, clean and organized at all times.
• Maintain confidentiality and handle sensitive information appropriately.
• Prioritize and manage multiple tasks efficiently.

Skills

Customer service

Front desk

Communication

Multitasking

Job description

Rest Haven Homes in Grand Rapids, MI is seeking an outgoing Front Desk Receptionist to greet visitors and provide friendly, professional service. You will be the first smile guests see, answer calls, and help residents with warmth and respect.

The ideal candidate has 2+ years in customer service or front desk roles and is comfortable with common computer software. Availability for the listed schedule, a professional demeanor, and strong communication are essential.