Night Front Desk Associate - Care & Community

Resthaven; Holland (MI); On-site; USD 31,000 - 34,000; Full time

Benefits offered by this job

No Mandatory Overtime

NOMI Health Insurance Network

Free On-Site Clinic

Tuition Reimbursement

Career Growth & Advancement

Meaningful Work

Job summary

Resthaven in Michigan is seeking a friendly receptionist to greet residents and visitors, answer phones, route inquiries, and support daily office operations on the 3rd shift (12:30am–8:30am).

The role requires high school diploma or GED, strong communication, multitasking, and computer skills (Word, Excel, email). You'll work in a care-focused, agency-free team with tuition reimbursement and on-site clinic benefits.

Qualifications

• High school diploma or GED required.
• Excellent communication and phone etiquette.
• Experience in reception or front desk preferred, especially with elderly.
• Ability to multitask and stay organized.

Responsibilities

• Receive, screen, route, and direct telephone calls and in-person inquiries to all departments in a pleasant and professional manner.
• Greet and assist residents with daily needs.
• Sort inter-office and external mail.
• Assist in coordinating the emergency response system.
• Ensure the safety and cleanliness of assigned areas.
• Display a cheerful, customer-focused demeanor with staff, residents, customers, and vendors.

Skills

Multi-tasking

Professional phone skills

Effective communication

Computer literacy

Customer service

Attention to detail

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Email

Job description

Resthaven in Michigan is seeking a friendly receptionist to greet residents and visitors, answer phones, route inquiries, and support daily office operations on the 3rd shift (12:30am–8:30am).

The role requires high school diploma or GED, strong communication, multitasking, and computer skills (Word, Excel, email). You'll work in a care-focused, agency-free team with tuition reimbursement and on-site clinic benefits.