Night Front Desk Associate — Care & Community Impact

Resthaven; Holland (MI); On-site; USD 20,664 - 22,041; Full time

Benefits offered by this job

NOMI health insurance network with no/

Opportunities for growth, leadership,&

Supportive mission-driven culture

Job summary

Resthaven seeks a front desk receptionist to provide warm, professional support to residents, families, and staff. You will greet visitors, route inquiries, and coordinate daily administrative tasks, ensuring a welcoming environment.

Responsibilities include handling calls, supporting emergency procedures, and maintaining clean, organized spaces. The role emphasizes compassion, reliability, and effective communication in a faith-based community.

Qualifications

• High school graduate or GED completed.
• Previous receptionist experience with elderly preferred.
• Participates in learning and development opportunities.
• Attends all required training and departmental meetings.

Responsibilities

• Greet and assist residents with daily needs.
• Receive, screen, route, and direct telephone calls and in-person inquiries to all departments in a pleasant and professional manner.
• Develop and maintain professional relationships with residents, families, and employees.

Skills

Phone skills

Communication

Emergency coordination

Office equipment

Computer literacy

Customer service

Professional demeanor

Multitasking

Education

High school diploma or GED

Receptionist experience preferred

Training & required meetings attendance

Tools

Word

Excel

Email

Job description

Resthaven seeks a front desk receptionist to provide warm, professional support to residents, families, and staff. You will greet visitors, route inquiries, and coordinate daily administrative tasks, ensuring a welcoming environment.

Responsibilities include handling calls, supporting emergency procedures, and maintaining clean, organized spaces. The role emphasizes compassion, reliability, and effective communication in a faith-based community.