Evening Veterinary Client Services Specialist

Ohio State University; Columbus (OH); On-site; USD 23,000 - 30,000; Part time

Job summary

Ohio State University Veterinary Medical Center seeks Veterinary Customer Service Specialists to join the Small Animal Reception team. This 32-hour-per-week position operates on the Second Shift and includes evenings and weekends with differential pay.

The role provides front-line client services to clients, clinicians, and care-giving colleagues in a dynamic hospital setting. The position requires 1 year of relevant experience (2-4 years preferred) in a customer service, healthcare or

Qualifications

• 1 year of relevant experience required. 2-4 years preferred.
• Background in customer services, healthcare or veterinary care.
• Ability to work in a self-directed manner with customers, clinicians, and staff.
• Experience with electronic medical records systems or computers.

Responsibilities

• Respond to routine, complex and medical emergency calls in a professional manner.
• Answer and direct internal and external calls appropriately.
• Create accurate admitting information through the hospital computer system.
• Maintain safe, accurate money handling and privacy standards.

Skills

Customer service

Healthcare environment

Veterinary care experience

Self-directed work

Information analysis

EMR systems

Education

High School diploma or equivalent

Job description

Ohio State University Veterinary Medical Center seeks Veterinary Customer Service Specialists to join the Small Animal Reception team. This 32-hour-per-week position operates on the Second Shift and includes evenings and weekends with differential pay.

The role provides front-line client services to clients, clinicians, and care-giving colleagues in a dynamic hospital setting. The position requires 1 year of relevant experience (2-4 years preferred) in a customer service, healthcare or