Evening & Weekend Veterinary Client Services Specialist

The Ohio State University; Columbus (OH); On-site; USD 23,419 - 29,990; Full time

Benefits offered by this job

Shift differential for evenings and weekends

Job summary

The Ohio State University is seeking a Veterinary Customer Services Representative to join the Veterinary Medical Center's Small Animal Reception team. This role is full-time, based on a third shift schedule, and requires excellent front-line client service skills.

Responsibilities include managing emergency situations, handling calls, and maintaining accurate admitting information. Candidates must have at least 2 years of relevant experience and be able to work in a self-directed manner while interacting with a diverse clientele.

Qualifications

• 2 years of experience in customer service or veterinary care.
• Ability to work in a self-directed manner.
• Experience in analyzing and interpreting information.

Responsibilities

• Responding to complex medical emergency situations.
• Creating accurate admitting information through the hospital system.
• Maintaining safe money-handling practices.

Skills

Customer service experience

Healthcare background

Veterinary practice customer service

Electronic medical records systems

Job description

The Ohio State University is seeking a Veterinary Customer Services Representative to join the Veterinary Medical Center's Small Animal Reception team. This role is full-time, based on a third shift schedule, and requires excellent front-line client service skills.

Responsibilities include managing emergency situations, handling calls, and maintaining accurate admitting information. Candidates must have at least 2 years of relevant experience and be able to work in a self-directed manner while interacting with a diverse clientele.