Evening Shift Operations Leader

McDonald's Restaurants Limited; Laconia (NH); On-site; USD 52,000 - 70,000; Full time

Job summary

McDonald’s Restaurants Limited seeks a Certified Swing Manager to lead the restaurant operations during assigned shifts, ensuring safe, efficient service and adherence to brand standards across drive-thru, counter, kiosk, and curbside.

You will direct crew, manage floor operations, monitor speed, accuracy, and hospitality, and coach team members. The role emphasizes food safety, budgeting labor, and maintaining a welcoming environment while reporting to the General Manager.

Qualifications

• Experience managing restaurant shifts and teams.
• Knowledge of food safety regulations and HACCP principles.
• Strong leadership and communication skills.

Responsibilities

• Oversee daily restaurant operations during assigned shifts.
• Lead the shift team, assign roles, and monitor floor activity.
• Ensure food safety, quality, and cleanliness in all areas.
• Maintain brand standards and deliver fast, friendly service.
• Coach and develop crew members; address performance issues.
• Communicate with General Manager about shift performance and guest concerns.

Job description

McDonald’s Restaurants Limited seeks a Certified Swing Manager to lead the restaurant operations during assigned shifts, ensuring safe, efficient service and adherence to brand standards across drive-thru, counter, kiosk, and curbside.

You will direct crew, manage floor operations, monitor speed, accuracy, and hospitality, and coach team members. The role emphasizes food safety, budgeting labor, and maintaining a welcoming environment while reporting to the General Manager.