Closing Shift Leader: Service, Safety & Quality

McDonald's Restaurants Limited; Milton (VT); On-site; USD 42,000 - 54,000; Full time

Job summary

McDonald’s Corporation seeks a Certified Swing Manager to lead daily restaurant operations on assigned shifts, ensuring safe, fast, and friendly service across drive-thru, counter, kiosk, mobile orders, and curbside.

The role directs crew, manages labor and costs, enforces safety standards, and communicates with the General Manager about performance and issues to maintain brand quality and guest satisfaction.

Qualifications

• Experience leading hospitality teams on shift
• Strong focus on guest service and timeliness
• Knowledge of food safety procedures and compliant operations

Responsibilities

• Lead shift operations and oversee crew assignments
• Enforce food safety, cleanliness and HACCP standards
• Monitor service speed, accuracy, and guest hospitality
• Coach and develop team members and report to GM

Skills

Leadership

Staff training

Customer service

Food safety

Operations management

Tools

POS systems

Cash handling

Job description

McDonald’s Corporation seeks a Certified Swing Manager to lead daily restaurant operations on assigned shifts, ensuring safe, fast, and friendly service across drive-thru, counter, kiosk, mobile orders, and curbside.

The role directs crew, manages labor and costs, enforces safety standards, and communicates with the General Manager about performance and issues to maintain brand quality and guest satisfaction.