Evening Shift Leader: Drive Service and Quality Excellence

Papa John's International , Inc.; Wisconsin Rapids (WI); On-site; USD 27,000 - 38,000; Full time

Job summary

Papa John’s is seeking a restaurant supervisor to oversee shifts and operations, ensuring high-quality products and customer service that drive profitability. You will support adherence to company policies, train staff, and respond to customer concerns while promoting brand loyalty.

Responsibilities include managing staffing, cash handling, inventory, and safety within guidelines to deliver consistent, top-tier service and product quality across shifts.

Qualifications

• High School diploma or GED required and stable employment history.
• Strong cash handling and customer service skills.
• Ability to lead a team, train staff, and maintain quality standards.

Responsibilities

• Supervise a restaurant team and maintain appropriate shift staffing.
• Train team members to meet customer expectations and Papa John’s standards.
• Respond to customer concerns promptly and promote brand loyalty.
• Contribute to sales and profit by service quality and efficient operations.
• Manage cash, inventory, and safety compliance within company guidelines.

Skills

Attention to detail

Commitment to task

Customer focused

Initiative

Teamwork

Bilingual (markets)

Cash management

Education

High School diploma or GED

Job description

Papa John’s is seeking a restaurant supervisor to oversee shifts and operations, ensuring high-quality products and customer service that drive profitability. You will support adherence to company policies, train staff, and respond to customer concerns while promoting brand loyalty.

Responsibilities include managing staffing, cash handling, inventory, and safety within guidelines to deliver consistent, top-tier service and product quality across shifts.