Shift Leader: Drive Quality, Service & Profit

Papa John's International , Inc.; Kapolei (HI); Hybrid; USD 19,000 - 23,000; Full time

Job summary

Papa John’s International, Inc. is seeking a Shift Leader to supervise shifts, ensure high quality products and customer service, and support restaurant profitability. You will manage operations, enforce company policies, and ensure compliance with laws and safety standards.

Responsibilities include maintaining shift coverage, overseeing cash handling, inventory, and adherence to the FOCUS system, with emphasis on efficiency, accuracy, and customer satisfaction.

Qualifications

• High School diploma or GED preferred.
• Serv-Safe/Local or State Food Service Certification preferred.
• Previous restaurant shift lead experience preferred.

Responsibilities

• Supervises shifts and work areas to ensure quality products and service.
• Maintains compliance with policies, procedures and laws.
• Ensures adequate shift coverage and manages cash handling.
• Monitors inventory and costs to help meet profitability goals.

Skills

Cash Management

Planning & Organization

Effective Communication

Education

High School diploma or GED

Serv-Safe/Local or State Food Service Certification

Tools

FOCUS System

Job description

Papa John’s International, Inc. is seeking a Shift Leader to supervise shifts, ensure high quality products and customer service, and support restaurant profitability. You will manage operations, enforce company policies, and ensure compliance with laws and safety standards.

Responsibilities include maintaining shift coverage, overseeing cash handling, inventory, and adherence to the FOCUS system, with emphasis on efficiency, accuracy, and customer satisfaction.