Evening Service Dispatcher & Leader - 4-Day Week

ECI Comfort; Langhorne (Bucks County); Hybrid; USD 35,000 - 55,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Paid time off

Health and vision insurance

Flexible schedule

Job summary

ECI Comfort in Langhorne, Bucks County, is seeking a dynamic CSR/dispatcher to manage customer interactions and technician dispatching. Enjoy a unique 4-day workweek and take part in a positive workplace culture.

The right candidate thrives in a fast-paced environment, delivering exceptional service during busy shifts. Bonus opportunities and a competitive salary are available based on your performance and experience.

Qualifications

• Ability to handle inbound and outbound calls with energy and empathy.
• Strong organizational skills for dispatching technicians.
• Experience in a customer service or sales role is preferred.

Responsibilities

• Answer inbound calls and make outbound calls for follow-ups.
• Dispatch technicians and manage urgent communications.
• Meet key performance metrics for calls and bookings.

Skills

High energy, phone-first personality

Comfortable multitasking

Strong communication skills

Sales and customer service skills

Job description

ECI Comfort in Langhorne, Bucks County, is seeking a dynamic CSR/dispatcher to manage customer interactions and technician dispatching. Enjoy a unique 4-day workweek and take part in a positive workplace culture.

The right candidate thrives in a fast-paced environment, delivering exceptional service during busy shifts. Bonus opportunities and a competitive salary are available based on your performance and experience.