Dynamic Service Dispatcher: Scheduling & Field Coordination

Star Group; Northern (KY); Hybrid; USD 38,000 - 48,000; Full time

Job summary

Star Group in Newtown, PA is seeking a Service Dispatcher to coordinate service calls and allocate work orders to Service Technicians using our scheduling tools. You will rely on strong communication, active listening, and attention to detail to provide timely, efficient service in a fast-paced environment.

This full-time position offers competitive compensation and benefits. Responsibilities include prioritizing urgent requests, monitoring dispatch queues, and collaborating with other

Qualifications

• High School Diploma or Equivalent.
• 1-2 years dispatch experience preferred.
• Experience in customer service is a plus.
• Ability to work in a fast-paced environment.
• Proficient with MS Office, Outlook and web navigation.

Responsibilities

• Schedule service calls and issue work orders for technicians according to urgency.
• Review service monitor to ensure dispatch and assignment.
• Communicate with other dispatchers, technicians, and departments.

Skills

Scheduling

Customer service

Organizational skills

Teamwork

Education

High School Diploma or Equivalent

Tools

MS Office Suite

MS Outlook

Web navigation

Job description

Star Group in Newtown, PA is seeking a Service Dispatcher to coordinate service calls and allocate work orders to Service Technicians using our scheduling tools. You will rely on strong communication, active listening, and attention to detail to provide timely, efficient service in a fast-paced environment.

This full-time position offers competitive compensation and benefits. Responsibilities include prioritizing urgent requests, monitoring dispatch queues, and collaborating with other