Evening Service Center Specialist

FedEx Freight, Inc.; Houston (TX); On-site; USD 40,000 - 44,000; Full time

Job summary

FedEx Freight, Inc. is seeking an administrative/customer service professional to support daily service center operations in Houston. The role involves handling customer requests, processing freight documentation, and helping with scheduling and billing tasks.

The position emphasizes strong phone and interpersonal communication, attention to detail, and the ability to work in a fast-paced environment while supporting sales and operations teams.

Qualifications

• High school diploma or GED required.
• Two years general office experience preferred.
• One year customer service experience preferred.
• Previous transportation experience preferred.

Responsibilities

• Handle customer needs and process documentation for freight movement.
• Perform clerical functions: filing, imaging, answering phones, data entry, mail/distribution.
• Verify documentation and generate or correct freight bills as needed.
• Enter shipment information, status updates, and billing details in systems.

Skills

Phone skills

Interpersonal skills

Data entry

Time management

Multi-tasking

Education

High school diploma or GED

Tools

PC proficiency

Job description

FedEx Freight, Inc. is seeking an administrative/customer service professional to support daily service center operations in Houston. The role involves handling customer requests, processing freight documentation, and helping with scheduling and billing tasks.

The position emphasizes strong phone and interpersonal communication, attention to detail, and the ability to work in a fast-paced environment while supporting sales and operations teams.