Evening Retail Lead - Customer Experience & Ops

Amazon Inc.; Omaha (NE); On-site; USD 25,000 - 26,000; Part time

Job summary

Amazon Inc. is seeking a Retail Lead Associate (Reduced-Time) to help deliver excellent customer service and smooth operations at our Omaha location. You will engage customers, lead floor activities, manage inventory, and support safety and quality standards on a fast-paced, dynamic team.

The role requires open evening hours Tuesday-Saturday, lifting up to 49 pounds, and flexible scheduling with potential overtime. Starting pay is competitive with benefits available.

Qualifications

• High school or equivalent diploma.
• Are 18 years of age or older.
• 1+ years retail or customer-facing, or 1+ years floor leader or other leadership, or 1+ years Amazon experience.

Responsibilities

• Interact with customers using engagement strategies and model desired behavior.
• Use inventory systems to scan, process, and count product.
• Provide peer-to-peer feedback and assist peers with customer issues when appropriate.
• Contribute to continuous improvement of customer experience and operations.
• Communicate barriers and trends affecting customer and associate experience to the manager.

Skills

Customer service

Floor leadership

Inventory management

Attention to detail

Education

High school diploma

Tools

Inventory management system

Job description

Amazon Inc. is seeking a Retail Lead Associate (Reduced-Time) to help deliver excellent customer service and smooth operations at our Omaha location. You will engage customers, lead floor activities, manage inventory, and support safety and quality standards on a fast-paced, dynamic team.

The role requires open evening hours Tuesday-Saturday, lifting up to 49 pounds, and flexible scheduling with potential overtime. Starting pay is competitive with benefits available.