Evening Registration Pro - Patient Access & Scheduling

Lehigh Valley Health Network, Inc.; Hazleton (Luzerne County); On-site; USD 32,000 - 42,000; Full time

Job summary

Lehigh Valley Health Network, Inc. is seeking a Registration Representative for the Evening Shift at Lehigh Valley Hospital- Hazleton.

The role involves interviewing patients by phone and in person, collecting demographic and insurance information, and ensuring accurate registration and financial clearance. You will verify eligibility, determine patient liability, and guide patients to financial resources as needed.

Qualifications

• High School Diploma or GED required.
• 1 year of customer service, or 1 year in a healthcare setting.
• Computer and typing proficiency required.
• Ability to interact with diverse customer base and maintain professionalism.

Responsibilities

• Coordinate patient registration, insurance verification, and scheduling.
• Interview patients by phone and in person to collect demographic, insurance, and clinical information.
• Determine and collect patient financial responsibility and provide estimates where applicable.
• Refer patients to financial resources and assist with financial counseling.

Skills

Customer service

Healthcare environment

Computer proficiency

Typing proficiency

Education

High School Diploma/GED

Job description

Lehigh Valley Health Network, Inc. is seeking a Registration Representative for the Evening Shift at Lehigh Valley Hospital- Hazleton.

The role involves interviewing patients by phone and in person, collecting demographic and insurance information, and ensuring accurate registration and financial clearance. You will verify eligibility, determine patient liability, and guide patients to financial resources as needed.