Evening Patient Registration Specialist

R1 RCM Holdco Inc.; Fishers (IN); Presencial; USD 22.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive benefits

Descripción de la vacante

R1 RCM Holdco Inc. in Fishers, IN is seeking a Patient Registration Customer Service Representative to greet patients and guide them through the registration process at the hospital intake desk.

You’ll answer questions with empathy, collect accurate information quickly, verify insurance details, and build trust with patients during moments of uncertainty, coordinating with clinicians. This role offers ongoing learning about insurance basics and hospital workflows, a fast-paced environment with a

Formación

• High School Diploma or GED is required.
• Strong customer service experience is essential.
• Ability to pass background check, drug test, and meet vaccination requirements.

Responsabilidades

• Register patients across multiple computer systems efficiently.
• Answer phones and gather information quickly and accurately.
• Assist patients who may be ill, anxious, or confused.
• Navigate diverse insurance plans and coverage details (with training).
• Adapt to interruptions from clinical teams during urgent care situations.
• Build rapport and ease patient concerns in real time.

Conocimientos

Customer service experience

Educación

High School Diploma or GED

Descripción del empleo

R1 RCM Holdco Inc. in Fishers, IN is seeking a Patient Registration Customer Service Representative to greet patients and guide them through the registration process at the hospital intake desk.

You’ll answer questions with empathy, collect accurate information quickly, verify insurance details, and build trust with patients during moments of uncertainty, coordinating with clinicians. This role offers ongoing learning about insurance basics and hospital workflows, a fast-paced environment with a