Healthcare Patient Registration Specialist

R1 RCM Holdco Inc.; Fishers (IN); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

R1 RCM Inc. is seeking a patient access representative for Ascension St. Vincent Fishers. You’ll register patients across multiple computer systems, answer phones, and gather information quickly with empathy in a fast-paced healthcare setting.

The role emphasizes strong customer service, ability to navigate diverse insurance plans, and composure when patients are anxious. A High School Diploma or GED is required, and background checks and vaccination requirements must be met.

Qualifications

• High School Diploma or GED.
• Strong customer service experience.
• Ability to pass background check, drug test, and meet vaccination requirements.
• Preferred: Medical or healthcare experience (but not required!).

Responsibilities

• Register patients across multiple computer systems.
• Answer phones and gather information quickly and accurately.
• Assist patients who may be ill, anxious, or confused.
• Navigate diverse insurance plans and coverage details (with training).
• Adapt to interruptions from clinical teams during urgent care situations.
• Build rapport and ease patient concerns in real time.

Skills

Customer service experience

Empathy under pressure

Education

High School Diploma or GED

Job description

R1 RCM Inc. is seeking a patient access representative for Ascension St. Vincent Fishers. You’ll register patients across multiple computer systems, answer phones, and gather information quickly with empathy in a fast-paced healthcare setting.

The role emphasizes strong customer service, ability to navigate diverse insurance plans, and composure when patients are anxious. A High School Diploma or GED is required, and background checks and vaccination requirements must be met.