Patient Experience Registration Specialist

R1 RCM, Inc.; Brazil (IN); On-site; USD 20,000 - 26,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

R1 RCM, Inc. is seeking a Patient Registration Customer Service Representative to greet patients as they check into the hospital and guide them through the registration process with empathy.

You will work across systems, answer questions, gather accurate information, and build patient trust in a fast-paced setting while training is provided for healthcare newcomers. This US-based role offers a defined schedule and growth opportunities.

Qualifications

• High School Diploma or GED required.
• Professional customer service experience preferred.
• Ability to pass background check, drug test, and vaccination requirements.

Responsibilities

• Work across multiple computer systems to register patients efficiently.
• Answer phones and gather information quickly and accurately.
• Assist patients who may be ill, anxious, or confused; provide reassurance.
• Navigate diverse insurance plans and coverage details with training.

Skills

Customer service experience

Strong communication

Fast-paced environment

Data entry

Education

High School Diploma or GED

Tools

CRM software

Job description

R1 RCM, Inc. is seeking a Patient Registration Customer Service Representative to greet patients as they check into the hospital and guide them through the registration process with empathy.

You will work across systems, answer questions, gather accurate information, and build patient trust in a fast-paced setting while training is provided for healthcare newcomers. This US-based role offers a defined schedule and growth opportunities.