Evening Patient Care Specialist

Cape Cod Imaging Services, LLC

Milford (MA)

Presencial

USD 23 000 - 40 000

Tempo integral

Há 4 dias

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Resumo da oferta

Shields Health Care Group is seeking a Patient Care Representative to deliver exceptional customer service with professionalism, efficiency and accuracy. The role includes patient check-in, co-pay collection, HIPAA compliance, and coordination with technologists to ensure seamless patient flow.

Hours: Monday-Friday 2:30-11pm; pay ranges from $17 to $29 per hour, plus benefits. Equal opportunity employer committed to diversity and inclusion.

Qualificações

High School Diploma required.
Excellent communication and computer proficiency.
Attention to detail and typing accuracy.
Ability to follow instructions with minimal supervision.
Proven ability to multitask and exceed customer expectations.

Responsabilidades

Greet patients and collect co-pay/coinsurance and explain consent forms.
Assist patients with iPad check-in and troubleshoot as needed.
Identify language service needs and arrange interpretation.
Distribute films/CDs while protecting HIPAA and privacy policies.
Collaborate with technologists and radiologists to ensure smooth patient flow.
Handle mail and deliveries; prepare next day’s schedule; convey potential issues.
Maintain confidentiality of all customer groups; verify and enter data accurately.
Respond to scheduling emergencies and support care with waitlist and templates.
Address patient and doctor concerns professionally and keep management informed.