Evening Patient Access Team Lead

MedStar Health; Baltimore (MD); On-site; USD 29,000 - 50,000; Full time

Job summary

MedStar Health's Union Memorial Hospital is seeking a Patient Access Supervisor to support admitting and registration staff during the evening shift. You will provide leadership, ensure quality patient access processes, and maintain compliance with policies and regulatory standards.

Responsibilities include staff training, performance review, addressing service concerns, monitoring registration practices, and coordinating with teams to improve patient flow.

Qualifications

• High School Diploma or GED required.
• Knowledge of medical terminology required.
• Working knowledge of computer software applications.

Responsibilities

• Supervises admitting and/or registration staff and provides leadership.
• Ensures adherence to department policies, procedures, and quality standards.
• Trains orienting staff, evaluates performance, and communicates with team.
• Monitors registration practices and corrects unsatisfactory processes.
• Reports faulty equipment and follows up on repairs.
• Performs Patient Access Associate functions as needed.
• Stocks department supplies and participates in quality improvement teams.

Skills

Medical terminology

Computer software

Communication skills

Office equipment operation

Dealing with interruptions

Education

High School Diploma or GED

Knowledge of medical terminology

Job description

MedStar Health's Union Memorial Hospital is seeking a Patient Access Supervisor to support admitting and registration staff during the evening shift. You will provide leadership, ensure quality patient access processes, and maintain compliance with policies and regulatory standards.

Responsibilities include staff training, performance review, addressing service concerns, monitoring registration practices, and coordinating with teams to improve patient flow.