Patient Access Lead: Shift Supervisor & Team Builder

University of Maryland Medical System Corporation; Glen Burnie (MD); On-site; USD 55,000 - 72,000; Full time

Job summary

University of Maryland Medical System Corporation seeks a shift leader to oversee registration and admitting operations. You will direct staff, allocate resources based on patient flow, and resolve registration-related issues while coordinating with clinic and department managers.

The role involves training staff, conducting performance evaluations, maintaining staffing levels, and ensuring accurate patient demographics and billing data for proper reimbursement.

Qualifications

• High school diploma or GED.
• Two (2) years of registration or revenue cycle experience, or experience in a physician’s practice.

Responsibilities

• Leads the operations and personnel on an assigned shift for a designated area and allocates resources based on patient flow.
• Serves as a resource to staff and participates in shift rotation, coordinating with managers to resolve registration issues.
• Hires, orients, and trains staff; conducts evaluations and manages performance.
• Maintains staffing levels and prepares schedules to accommodate patient volumes and time-off requests.

Skills

Leadership

Staff training

Communication

Education

High school diploma or GED

Job description

University of Maryland Medical System Corporation seeks a shift leader to oversee registration and admitting operations. You will direct staff, allocate resources based on patient flow, and resolve registration-related issues while coordinating with clinic and department managers.

The role involves training staff, conducting performance evaluations, maintaining staffing levels, and ensuring accurate patient demographics and billing data for proper reimbursement.