Emergency Department Patient Access Supervisor

MedStar Health; Washington (District of Columbia); On-site; USD 60,000 - 102,000; Full time

Job summary

MedStar Health in Washington, DC area seeks a Patient Access Supervisor to support the Emergency Department operations, supervise Patient Access Representatives, and ensure quality patient flow.

The role includes staffing, coaching, resolving patient issues, auditing registrations, and contributing to monthly quality reports; full-time, day/evening/night shifts with rotating weekends.

Qualifications

• Associate's degree preferred or equivalent.
• 1-3 years formal training preferred.
• 1-2 years hospital admissions or patient registration experience preferred.

Responsibilities

• Supervises overall activities of assigned staff in Patient Access.
• Assists the Manager with scheduling, coaching and training.
• Relates to peers, supervisors and customers daily; acts as liaison with patients.
• Audits patient charts and ensures accurate admissions and registrations.
• Prepares and reviews monthly quality and productivity reports with data.

Education

Associate's degree

Job description

MedStar Health in Washington, DC area seeks a Patient Access Supervisor to support the Emergency Department operations, supervise Patient Access Representatives, and ensure quality patient flow.

The role includes staffing, coaching, resolving patient issues, auditing registrations, and contributing to monthly quality reports; full-time, day/evening/night shifts with rotating weekends.