Evening Patient Access & Scheduling Specialist

imh; Heber (UT); On-site; USD 26,000 - 35,000; Full time

Job summary

Intermountain Health is seeking a Patient Access Registration Specialist I to provide friendly, accurate registration and scheduling support for patients and visitors at our facility. You will collect demographics, verify insurance, handle co-pays, and coordinate with clinical staff to ensure smooth patient flow and accurate records.

This full-time role features an 11am-9:30pm evening shift, with a focus on customer service, privacy compliance, and efficient problem resolution.

Qualifications

• High school diploma or equivalent required or preferred.
• Experience with Epic is preferred.
• Customer service experience, preferably in healthcare, is required.

Responsibilities

• Greet and assist patients and visitors in a courteous and professional manner.
• Obtain and verify patient demographic, financial, and insurance information.
• Register and schedule patients for appointments, tests, and procedures.
• Collect and process co-pays, deductibles, and balances due at the time of service.
• Provide patients with information on financial assistance, payment plans, and charity care.
• Explain and obtain signatures on consent forms, policies, and disclosures.
• Provide patients with directions, maps, and parking information.
• Coordinate with clinical and administrative staff to ensure smooth patient flow and quality care.
• Document and update patient records in the electronic health system.
• Follow up on pending issues, such as prior authorizations, referrals, and pre-certifications.

Skills

Interpersonal Skills

Customer Service

Insurance Verification

Computer Literacy

Payment Processing

Medical Billing

Problem Solving

Education

High School diploma or equivalent

Tools

Epic

Microsoft Office

Job description

Intermountain Health is seeking a Patient Access Registration Specialist I to provide friendly, accurate registration and scheduling support for patients and visitors at our facility. You will collect demographics, verify insurance, handle co-pays, and coordinate with clinical staff to ensure smooth patient flow and accurate records.

This full-time role features an 11am-9:30pm evening shift, with a focus on customer service, privacy compliance, and efficient problem resolution.