Patient Access & Scheduling Specialist I (PRN)

Intermountain Healthcare Inc.; Lafayette (CO); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Benefits package

Job summary

Intermountain Health seeks a Patient Access Registration Specialist I to support registration and scheduling for patients and visitors at Good Samaritan Hospital in Lafayette, CO. This PRN (as needed) role emphasizes accurate data capture, insurance verification, and collection of co-pays to enable smooth patient flow.

The ideal candidate has healthcare customer service experience, proficiency with Microsoft Office, and familiarity with Epic systems, in a fast-paced environment requiring

Qualifications

• High School diploma or equivalent preferred.
• Proficiency with Microsoft Office, internet and email required.
• Epic experience preferred.
• Healthcare customer service experience required.
• Ability to work in a fast-paced environment.

Responsibilities

• Greet and assist patients and visitors in a courteous and professional manner.
• Obtain and verify patient demographic, financial, and insurance information.
• Register and schedule patients for appointments, tests, and procedures.
• Collect and process co-pays, deductibles, and balances due at the time of service.
• Provide patients with information on financial assistance, payment plans, and charity care.
• Explain and obtain signatures on consent forms, policies, and disclosures.
• Provide patients with directions, maps, and parking information.
• Coordinate with clinical and administrative staff to ensure smooth patient flow and quality care.
• Document and update patient records in the electronic health system.
• Follow up on pending issues, such as prior authorizations, referrals, and pre-certifications.

Skills

Interpersonal Skills

Customer Service

Insurance Verification

Computer Literacy

Payment Processing

Medical Billing

Problem Solving

Education

High School diploma or equivalent

Tools

Epic

Microsoft Office

Job description

Intermountain Health seeks a Patient Access Registration Specialist I to support registration and scheduling for patients and visitors at Good Samaritan Hospital in Lafayette, CO. This PRN (as needed) role emphasizes accurate data capture, insurance verification, and collection of co-pays to enable smooth patient flow.

The ideal candidate has healthcare customer service experience, proficiency with Microsoft Office, and familiarity with Epic systems, in a fast-paced environment requiring