Evening Part-Time Patient Access/Registration Specialist

Sanford; Fargo (ND); Presencial; USD 22.000 - 32.000; A tiempo parcial

Descripción de la vacante

Sanford Health in Fargo, ND is seeking a part-time Patient Access Representative to register patients, verify demographics, collect payments, and coordinate scheduling. This role is the first point of contact, delivering an exceptional patient experience in person or over the phone.

Responsibilities include coordinating referrals, managing the registration work queue, and supporting the nursing team to schedule appointments. Prior customer service in a medical setting is preferred.

Formación

• High school diploma or equivalent preferred.
• Post-secondary education helpful.
• One year of work experience in a medical office setting preferred.
• Medical terminology helpful; customer service skills essential.
• Six months’ customer service experience desired.
• May require BLS for certain locations and/or settings.

Responsabilidades

• Greet patients and verify demographics.
• Create, scan, and route documents or electronic forms.
• Inform patients about documents and capture signatures.
• Establish and assign financial responsibility and assist with arrangements.
• Collect co-payments, pre-payments, and payments on account balances.
• May work through the registration work queue to address registration issues.
• Coordinate scheduling with nursing team and providers.
• Obtain referrals and conduct pre-authorization; arrange interpreter services.
• Check patients in/out; operate multi-line phone; manage recalls and waitlists.

Conocimientos

Customer service

Medical terminology

Educación

High school diploma or equivalent

Post-secondary education helpful

Descripción del empleo

Sanford Health in Fargo, ND is seeking a part-time Patient Access Representative to register patients, verify demographics, collect payments, and coordinate scheduling. This role is the first point of contact, delivering an exceptional patient experience in person or over the phone.

Responsibilities include coordinating referrals, managing the registration work queue, and supporting the nursing team to schedule appointments. Prior customer service in a medical setting is preferred.