Night Shift Patient Access & Scheduling Specialist

Sanford; Wisconsin Rapids (WI); On-site; USD 22,000 - 32,000; Full time

Job summary

Sanford Health in the United States is seeking a Patient Access Representative to handle patient registration and scheduling with a focus on accurate data capture and excellent service. This role supports multiple settings with duties ranging from greeting patients to coordinating appointments and referrals.

The PAR may perform registration or scheduling, or both, and will take on additional duties as assigned. Strong communication and medical terminology knowledge are essential.

Qualifications

• High school diploma or equivalent preferred.
• Post-secondary education helpful.
• One year of work experience, preferably in a medical office setting.
• Medical terminology helpful; customer service skills essential.
• Six months' customer service experience desired.
• May require BLS for certain locations.

Responsibilities

• Greet patients/residents and verify demographics for registration and/or scheduling.
• Create electronic files and manage related paperwork; collect payments as applicable.
• Schedule appointments, coordinate referrals, and assist with pre-authorizations.
• Assist with enrollment in additional resources and coordinate with nursing teams.
• Maintain confidentiality and provide excellent customer service.

Skills

Patient registration

Scheduling

Customer service

Medical terminology

Education

High school diploma or equivalent

Job description

Sanford Health in the United States is seeking a Patient Access Representative to handle patient registration and scheduling with a focus on accurate data capture and excellent service. This role supports multiple settings with duties ranging from greeting patients to coordinating appointments and referrals.

The PAR may perform registration or scheduling, or both, and will take on additional duties as assigned. Strong communication and medical terminology knowledge are essential.