Evening IT Support Specialist — Windows/macOS & On-Site Help

Burlington Stores, Inc.; Riverside (CA); On-site; USD 21,490 - 30,307; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Life and disability insurance

401(k) plan

Employee discount

Job summary

Burlington Stores, Inc. is looking for an IT Support Specialist I in Riverside, California. This position involves providing in-person and remote technical support across corporate and distribution center environments. Candidates should have strong customer service skills, a relevant degree, and experience with Windows systems and networking.

The role requires the ability to lift 50 lbs and entails local travel. The Company offers competitive wages, flexible hours, and an extensive benefits package, including medical coverage and a 401(k) plan.

Qualifications

• Minimum 1 to 3 years of relevant work experience.
• Ability to lift 50 lbs.
• Experience in customer service roles.

Responsibilities

• Provide technical support for various environments.
• Document steps taken to resolve issues.
• Collaborate with the team on projects.

Skills

Customer service skills

Problem-solving

Technical communication

Windows 11 knowledge

Networking concepts (TCP/IP, DNS, DHCP)

Experience with cloud platforms

Familiarity with ServiceNow

Education

Associates Degree or equivalent work experience

A+ Certification or equivalent

Tools

ServiceNow

Zebra Thermal Printers

Job description

Burlington Stores, Inc. is looking for an IT Support Specialist I in Riverside, California. This position involves providing in-person and remote technical support across corporate and distribution center environments. Candidates should have strong customer service skills, a relevant degree, and experience with Windows systems and networking.

The role requires the ability to lift 50 lbs and entails local travel. The Company offers competitive wages, flexible hours, and an extensive benefits package, including medical coverage and a 401(k) plan.