Evening IT Help Desk – On-Site (Dallas)

Ensign Group; Dallas (TX); Sur place; USD 28 000 - 30 000; Plein temps

Avantages offerts par ce poste

Medical/dental/vision coverage

Company-provided life insurance

401(k) with company match

Sick/vacation plans

Résumé du poste

Ensign Services, Inc. in Dallas is seeking an IT Help Desk professional to provide customer support for technical issues. This full-time position requires troubleshooting remote desktops and assisting users with applications like PointClickCare and Workday.

The ideal candidate has at least one year of experience in technical support, strong communication skills, and a proactive attitude. Offering competitive benefits, this role is vital for maintaining operational success.

Qualifications

• 1+ year of experience in technical support or equivalent education.
• Strong troubleshooting skills in Windows 10 and Microsoft Office.
• Excellent written and verbal communication skills.

Responsabilités

• Troubleshoot remote desktops and laptops.
• Assist users with email and productivity applications.
• Help users access clinical and financial applications.

Connaissances

Technical support

Troubleshooting skills

Excellent communication

Windows 10 knowledge

Microsoft Office

Formation

Equivalent education/certifications

Outils

Citrix

Active Directory

Networking protocols

Description du poste

Ensign Services, Inc. in Dallas is seeking an IT Help Desk professional to provide customer support for technical issues. This full-time position requires troubleshooting remote desktops and assisting users with applications like PointClickCare and Workday.

The ideal candidate has at least one year of experience in technical support, strong communication skills, and a proactive attitude. Offering competitive benefits, this role is vital for maintaining operational success.