Evening Inbound Sales Manager – Remote Team Leader

Our Company; Norfolk (VA); Hybrid; USD 47,000 - 57,000; Full time

Benefits offered by this job

Competitive Pay

Weekly Pay

Paid Training

Paid Time Off

Medical, Dental, Vision, AD&D, Life

HSA Options

401k with Company Match

Employee Development Program

Employee Product Discount

Beautiful Call Center

Proximity to walking trails and Outets

Job summary

Life Protect 24/7 in Norfolk, VA is seeking an experienced inbound call center sales manager to lead a 15-20-person team in a hybrid remote/on-site setup. You will drive performance, coach agents, and model servant leadership to align with company goals and standards.

The role emphasizes developing sales skills, delivering consistent performance, and fostering an upbeat culture with ongoing training, incentives, and career advancement opportunities. Competitive pay and growth are offered.

Qualifications

• 2 years of experience leading a team in a call center environment.
• At least one year of experience in leading a remote team.
• Experience in monitoring call quality, call queue, and coaching sales.
• Strong communication skills (verbal, written).
• Customer-focused approach with adaptability to new situations.
• Ability to multitask, prioritize, and manage time.

Responsibilities

• Lead a team of 15-20 team members in a hybrid remote/on-site setting.
• Relay company goals, quality standards, and processes through servant leadership.
• Coach and monitor performance to improve sales outcomes and customer experience.
• Foster a positive culture with development, incentives, and advancement opportunities.

Skills

Team leadership

Call center experience

Remote team leadership

Communication skills

Coaching

Multitasking

Time management

Customer focus

Adaptability

Team motivation

Education

High school diploma or equivalent

Job description

Life Protect 24/7 in Norfolk, VA is seeking an experienced inbound call center sales manager to lead a 15-20-person team in a hybrid remote/on-site setup. You will drive performance, coach agents, and model servant leadership to align with company goals and standards.

The role emphasizes developing sales skills, delivering consistent performance, and fostering an upbeat culture with ongoing training, incentives, and career advancement opportunities. Competitive pay and growth are offered.