Evening HR Advisor — On-Site Support (2nd Shift)

Tyson Foods; Springdale (AR); On-site; USD 42,000 - 59,000; Full time

Job summary

Tyson Foods in Shelbyville is seeking an HR Systems Support professional for 2nd shift to provide first-line assistance via ServiceNow, chat, and phone. Responsibilities include case handling, data updates, and HR system navigation, supporting the People Operations team.

The role requires a Bachelor's degree or equivalent, 2+ years in customer support, and strong Excel/Word/PowerPoint skills. Excellent communication, detail orientation, and teamwork are essential.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 2+ years in a customer support role with data entry experience.
• Proficient in Excel, Word, and PowerPoint; SAP/Workday familiarity is a plus.
• Strong communication skills, verbal and written.
• Detail-oriented, analytical, and able to multi-task in a fast-paced environment.

Responsibilities

• Provide basic navigation support and case management per established procedures.
• Review and update key business processes and master data components.
• Collaborate with People Operations to meet SLA KPIs.

Skills

Customer service

Analytical skills

Time management

Team player

Communication skills

Education

Bachelor's degree

Tools

Excel

Word

PowerPoint

HR systems

Job description

Tyson Foods in Shelbyville is seeking an HR Systems Support professional for 2nd shift to provide first-line assistance via ServiceNow, chat, and phone. Responsibilities include case handling, data updates, and HR system navigation, supporting the People Operations team.

The role requires a Bachelor's degree or equivalent, 2+ years in customer support, and strong Excel/Word/PowerPoint skills. Excellent communication, detail orientation, and teamwork are essential.