HR Support Advisor — 2nd Shift (Onsite)

Tyson Foods

Pine Bluff (AR)

On-site

USD 21,000 - 30,000

Full time

14 days+

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Job summary

Tyson Foods in Pine Bluff, AR seeks an HR Systems Support professional to provide process and transactional support for HR systems and serve as the first point of contact via ServiceNow, chat, and phone. Responsibilities include high-volume walk-up support, resolving first-level issues, and data tasks like LOA navigation, with shift coverage for 2nd shift.

The role emphasizes team collaboration, strong communication, and accuracy in master data management, with SAP/HR and Workday knowledge

Qualifications

Bachelor's degree or equivalent combination of education and experience.
2+ years in a relevant customer support role and past data entry experience.
Proficient in Microsoft Excel, Word, and PowerPoint.
Ability to interact with a broad range of end users with excellent communication.

Responsibilities

Provides basic navigation support for routine correspondence per established procedures.
Reviews and updates key business processes and master data components.
Collaborates with the People Operations team to achieve faster support SLAs.
Monitors HR inboxes and escalates issues to appropriate teams as needed.
Manages intake data, HR system navigation, and LOA support and navigation.