HR Systems Support Advisor — Third Shift (Albany)

Tyson Foods; Albany (KY); On-site; USD 28,000 - 33,000; Full time

Job summary

Tyson Foods in Albany, KY is seeking a HR Systems Support specialist to provide process and transactional support for HR systems and LOA navigation. You will be the first point of contact via ServiceNow, chat, and phone, handling high-volume inquiries on a fast-paced night shift.

Requirements include a Bachelor's degree or equivalent, 2+ years in customer support, and proficiency with MS Excel, Word and PowerPoint. Strong communication and teamwork with People Operations are essential.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 2+ years in a relevant customer support role and past data entry experience.
• Proficiency in MS Excel, Word, and PowerPoint.
• Strong communication skills, verbal and written.
• Familiarity with SAP/HR or Workday valued but not required.

Responsibilities

• Provides basic navigation support for routine correspondence per procedures.
• Review and update key business processes and general master data components.
• Collaborates with the People Operations team to meet service level agreements and KPIs.

Skills

Customer service

Data entry

Multitasking

Communication

Education

Bachelor's degree or equivalent

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Tyson Foods in Albany, KY is seeking a HR Systems Support specialist to provide process and transactional support for HR systems and LOA navigation. You will be the first point of contact via ServiceNow, chat, and phone, handling high-volume inquiries on a fast-paced night shift.

Requirements include a Bachelor's degree or equivalent, 2+ years in customer support, and proficiency with MS Excel, Word and PowerPoint. Strong communication and teamwork with People Operations are essential.