Evening Front Desk & Security - Residential

FirstService Residential; Coral Gables (FL); On-site; USD 22,000 - 32,000; Full time

Job summary

FirstService Residential is seeking a Front Desk Associate in Coral Gables, FL. You will greet residents, manage guest check-in, monitor security systems, and maintain daily logs, ensuring a safe and welcoming environment.

The role requires strong communication skills, attention to detail, and the ability to respond to emergencies. It involves standing or sitting for extended periods and occasional weekend hours as project needs dictate.

Qualifications

• High school diploma or equivalency preferred.
• College level courses in business or hospitality preferred.
• Two (2) to three (3) years of business experience preferred.
• Computer literacy: command of information system hardware/software is preferred.
• Effective written and verbal communication skills.
• Multiple language fluency is desirable.
• Strong customer service, communication and interpersonal skills required.

Responsibilities

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors Emergency Response System.
• Greets and directs Residents, guests, and invitees.
• Monitors and controls Electronic Security Control Systems.
• Responds to emergency situations in a timely and efficient manner.
• Monitors and controls access to the building.
• Maintains daily log, records, and forms.
• Resolves and follows-up on all complaints/issues.
• Maintains a safe and secure environment throughout the building/property(s).
• May be assigned other duties by the on-site property manager.
• Follows safety procedures and maintains a safe work environment.
• Other duties as required.

Skills

Customer service

Communication

Time management

Multilingual fluency

Written and verbal communication

Interpersonal skills

Education

High school diploma or equivalency

College level courses in business or hospitality

Tools

Information systems

Job description

FirstService Residential is seeking a Front Desk Associate in Coral Gables, FL. You will greet residents, manage guest check-in, monitor security systems, and maintain daily logs, ensuring a safe and welcoming environment.

The role requires strong communication skills, attention to detail, and the ability to respond to emergencies. It involves standing or sitting for extended periods and occasional weekend hours as project needs dictate.