Night Front Desk & Security Associate

FirstService Residential; Miami (FL); On-site; USD 22,000 - 32,000; Part time

Benefits offered by this job

Medical plans

Dental

Vision

Paid time off

Paid holidays

401(k) with company match

Travel for training

Job summary

FirstService Residential is seeking a Front Desk Associate in a part-time role in Miami, FL. You will greet residents and visitors, monitor security systems, and manage logs while providing excellent customer service and maintaining safety across the property.

You will handle emergency responses, operate access control, and coordinate with the on-site manager. The position emphasizes strong communication, multitasking, and reliability for a secure, welcoming building environment.

Qualifications

• High school diploma or equivalent preferred.
• Strong written and verbal communication skills.
• Ability to lift 30–50 lbs and stand or sit for long periods.
• Two to three years of business experience preferred.
• Experience with security and access control systems is a plus.

Responsibilities

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors Emergency Response System.
• Greets and directs Residents, guests, and invitees.
• Monitors and controls Electronic Security Control Systems.
• Responds to emergency situations in a timely and efficient manner.
• Monitors and controls access to the building.
• Maintains daily log, records, and forms.
• Resolves and follows-up on all complaints/issues.
• Maintains a safe and secure environment throughout the building/property(s).
• May be assigned other duties by the on-site property manager.
• Follows safety procedures and maintains a safe work environment.
• Other duties as required.

Skills

Customer service

Communication

Time management

Emergency response

Multitasking

Access control

Bilingual

Education

High school diploma or equivalent

Business/hospitality coursework

Tools

Information systems

Computer literacy

Job description

FirstService Residential is seeking a Front Desk Associate in a part-time role in Miami, FL. You will greet residents and visitors, monitor security systems, and manage logs while providing excellent customer service and maintaining safety across the property.

You will handle emergency responses, operate access control, and coordinate with the on-site manager. The position emphasizes strong communication, multitasking, and reliability for a secure, welcoming building environment.