Evening Front Desk & Security Concierge

FirstService Residential; Miami Beach (FL); On-site; USD 26,000 - 29,000; Part time

Benefits offered by this job

Medical plans

Dental

Vision

Time off benefits

Paid holidays

401k match

Travel opportunities

Job summary

FirstService Residential is seeking a Front Desk Associate in a Part Time role to provide courteous resident service, greet visitors, and manage building access. The position requires strong communication and multitasking abilities and involves monitoring security systems and handling daily logs.

The ideal candidate has 2–3 years of business experience, prefers a high school diploma or equivalent, and may have multilingual capabilities.

Qualifications

• High school diploma or equivalency preferred.
• College level courses in business or hospitality preferred.
• Two to three years of business experience preferred.
• Computer literacy: information systems hardware/software preferred.
• Effective written and verbal communication skills.
• Multiple language fluency desirable.
• Strong customer service, communication and interpersonal skills required.

Responsibilities

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors Emergency Response System.
• Greets and directs Residents, guests, and invitees.
• Monitors and controls Electronic Security Control Systems.
• Responds to emergency situations in a timely and efficient manner.
• Monitors and controls access to the building.
• Maintains daily log, records, and forms.
• Resolves and follows-up on all complaints/issues.
• Maintains a safe and secure environment throughout the building/property(s).
• May be assigned other duties by the on-site property manager.
• Follows safety procedures and maintains a safe work environment.
• Other duties as required.

Skills

Customer service

Communication

Verbal communication

Written communication

Multilingual

Education

High school diploma or equivalency

College coursework in business or hospitality

Job description

FirstService Residential is seeking a Front Desk Associate in a Part Time role to provide courteous resident service, greet visitors, and manage building access. The position requires strong communication and multitasking abilities and involves monitoring security systems and handling daily logs.

The ideal candidate has 2–3 years of business experience, prefers a high school diploma or equivalent, and may have multilingual capabilities.