Building Concierge & Security Coordinator

FirstService Residential; Florida; On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical plans

Dental plan

Vision plan

Paid holidays

401k with company match

Time off benefits

Job summary

FirstService Residential is seeking a Front Desk Associate to greet residents, manage building access, and monitor security systems. The role requires strong communication and customer service skills, with the ability to work independently and handle daily logs and forms.

The position emphasizes safety procedures, emergency response awareness, and the ability to multitask while providing a welcoming environment for residents and visitors.

Qualifications

• High school diploma or equivalent preferred.
• College level courses in business or hospitality preferred.
• Two (2) to three (3) years of business experience preferred.
• Computer literacy: command of information system hardware/software is preferred.
• Effective written and verbal communication skills.
• Multiple language fluency is desirable.

Responsibilities

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors Emergency Response System.
• Greet and direct Residents, guests, and invitees.
• Monitors and controls Electronic Security Control Systems.
• Responds to emergency situations in a timely and efficient manner.
• Monitors and controls access to the building.
• Maintains daily log, records, and forms.
• Resolves and follows-up on all complaints/issues.
• Maintains a safe and secure environment throughout the building/property(s).
• May be assigned other duties by the on-site property manager.
• Follows safety procedures and maintains a safe work environment.
• Other duties as required.

Skills

Customer service

Communication

Interpersonal skills

Multilingual

Education

High school diploma or equivalent

Business or Hospitality coursework

Tools

Computer literacy

Job description

FirstService Residential is seeking a Front Desk Associate to greet residents, manage building access, and monitor security systems. The role requires strong communication and customer service skills, with the ability to work independently and handle daily logs and forms.

The position emphasizes safety procedures, emergency response awareness, and the ability to multitask while providing a welcoming environment for residents and visitors.