Resident Concierge & Security Desk - Full-Time Benefits

FirstService Residential; Florida; On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Comprehensive benefits

401(k) with company match

Paid holidays

Job summary

FirstService Residential is seeking a Front Desk Associate who greets residents, manages guests, and monitors security systems. You will work independently, maintain logs, and respond to emergencies while delivering excellent service.

Ideal candidates have strong communication skills, a background in hospitality or business, and ability to multitask in a fast-paced environment. This is a full-time on-site role with benefits and potential for growth.

Qualifications

• High school diploma or equivalent preferred.
• Experience in business or hospitality settings preferred.
• Proficient with information systems and basic computer skills.
• Strong written and verbal communication skills.

Responsibilities

• Greet residents, guests, and invitees with professional courtesy.
• Monitor and control Electronic Security Control Systems.
• Respond to emergencies in a timely and efficient manner.
• Maintain daily logs, records, and forms.
• Provide excellent customer service and resolve issues efficiently.
• Adhere to safety procedures and work environment policies.

Skills

Customer service

Communication

Interpersonal skills

Computer literacy

Multilingual

Detail-oriented

Time management

Education

High school diploma

College courses in business or hospitality

Tools

Information systems

Job description

FirstService Residential is seeking a Front Desk Associate who greets residents, manages guests, and monitors security systems. You will work independently, maintain logs, and respond to emergencies while delivering excellent service.

Ideal candidates have strong communication skills, a background in hospitality or business, and ability to multitask in a fast-paced environment. This is a full-time on-site role with benefits and potential for growth.