Evening Front Desk & Guest Services Agent

Mkmhotels; Portland (OR); On-site; USD 30,000 - 40,000; Full time

Job summary

A renowned hotel firm in Portland, Oregon is seeking a Guest Service Agent to provide exceptional service, manage guest check-ins and check-outs, and handle inquiries. The ideal candidate is detail-oriented and has a positive attitude, with a high school diploma and the ability to work flexible hours. This role offers full-time and part-time opportunities and is crucial in ensuring guest satisfaction.

Qualifications

• Must be able to work a varied schedule including evenings, nights, weekends, and holidays.
• Understanding of hotel products and guest services required.
• Ability to maintain high standards of personal appearance and grooming.

Responsibilities

• Register guests and manage check-in/check-out processes.
• Provide outstanding guest service and maintain a friendly demeanor.
• Answer guest inquiries and efficiently handle requests.

Skills

Positive and upbeat personality

Detail-oriented

Problem-solving skills

Effective communication

Ability to work under pressure

Basic arithmetic functions

Operational knowledge of Microsoft Office

Education

High School diploma or equivalent

Tools

Opera or Opera Cloud

Job description

A renowned hotel firm in Portland, Oregon is seeking a Guest Service Agent to provide exceptional service, manage guest check-ins and check-outs, and handle inquiries. The ideal candidate is detail-oriented and has a positive attitude, with a high school diploma and the ability to work flexible hours. This role offers full-time and part-time opportunities and is crucial in ensuring guest satisfaction.