Guest Services Agent — Fast-Paced Front Desk (Get Paid Daily)

Holiday Inn Portland Hillsboro; Hillsboro (OR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Group insurance

Paid time off

401(k) plan

Daily pay

Life insurance

Job summary

Holiday Inn Portland Hillsboro is seeking a friendly Front Desk Agent to welcome guests and handle check-in/check-out with efficiency and courtesy. You will respond to questions, manage requests, and provide local information to enhance guest experiences.

The position requires strong communication skills, the ability to stand through shifts, lift up to 25 pounds, and work evenings, weekends, and holidays. A customer-focused mindset and teamwork are essential.

Qualifications

• Experience in guest-facing customer service roles.
• Strong verbal and written communication skills.
• Ability to read, write, type and use basic technology.
• Must be able to stand for a full shift and lift at least 25 pounds.
• Availability to work evenings, weekends and holidays.

Responsibilities

• Ensure friendly, efficient check-in and check-out for guests.
• Coordinate with departments to fulfill guest requests in a fast-paced environment.
• Provide local area information and directions to guests.
• Demonstrate proper phone etiquette and handle reservations.
• Post and reconcile guest charges following cash handling procedures.
• Support hotel goals through teamwork across departments.

Skills

Customer service

Verbal communication

Written communication

Typing

Technology basics

Stamina

Lifting 25 pounds

Flexible availability

Job description

Holiday Inn Portland Hillsboro is seeking a friendly Front Desk Agent to welcome guests and handle check-in/check-out with efficiency and courtesy. You will respond to questions, manage requests, and provide local information to enhance guest experiences.

The position requires strong communication skills, the ability to stand through shifts, lift up to 25 pounds, and work evenings, weekends, and holidays. A customer-focused mindset and teamwork are essential.