A leading hotel company in Portland, Oregon is looking for Guest Service Agents. Responsibilities include greeting guests, handling check-ins and check-outs, and ensuring excellent customer service. Candidates should have at least a high school diploma and experience in hospitality is preferred. This role offers both full-time and part-time schedules, with benefits like paid time off and health insurance after an introductory period.
Qualifications
Experience in a hotel or a related field preferred.
Must be able to convey information and ideas clearly.
Must be effective in handling problems and anticipating customer needs.
Responsibilities
Greet and welcome all guests approaching the Front Desk.
Handle check-ins and check-outs in a friendly manner.
Maintain proper operation of the telephone switchboard.
Skills
Customer service
Multi-tasking
Detail-oriented
Problem-solving
Communication
Basic arithmetic
Microsoft Office
Education
High School diploma or equivalent
Job description
A leading hotel company in Portland, Oregon is looking for Guest Service Agents. Responsibilities include greeting guests, handling check-ins and check-outs, and ensuring excellent customer service. Candidates should have at least a high school diploma and experience in hospitality is preferred. This role offers both full-time and part-time schedules, with benefits like paid time off and health insurance after an introductory period.