Front Desk & Night Audit — Guest Experience Champion

Canterbury Hotel Group; Portland (OR); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Employee discount

Health insurance

Vision insurance

Job summary

A hospitality group in Portland, OR is seeking a Hotel Front Desk Agent. The role involves managing check-ins and reservations, welcoming guests, and ensuring a pleasant stay. Candidates should have a customer service mindset, excellent communication skills, and experience with hotel software is a plus. Both full-time and part-time positions are available, offering pay between $16.00 to $18.00 per hour along with benefits like health insurance and 401(k) matching.

Qualifications

• Experience as a Hotel Front Desk Agent, Receptionist or similar role.
• Understanding of travel planning websites like Booking and TripAdvisor.
• Hotel experience preferred, but not required.

Responsibilities

• Perform all check-in and check-out tasks.
• Manage online and phone reservations.
• Provide information about our hotel and available amenities.

Skills

Customer service attitude

Excellent communication skills

Organizational skills

Hotel reservations software experience

Tools

Opera

Cloudbeds

RoomKeyPMS

Job description

A hospitality group in Portland, OR is seeking a Hotel Front Desk Agent. The role involves managing check-ins and reservations, welcoming guests, and ensuring a pleasant stay. Candidates should have a customer service mindset, excellent communication skills, and experience with hotel software is a plus. Both full-time and part-time positions are available, offering pay between $16.00 to $18.00 per hour along with benefits like health insurance and 401(k) matching.