Evening Front Desk Agent: Guest Services & Growth

Myer-Hospitality; Branson (MO); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Holiday pay

Hotel discounts

Advancement opportunities

Job summary

Myer Hospitality in Branson, Missouri is seeking a Hotel Front Desk Receptionist to join our guest services team. You will welcome guests, manage account information, and ensure a smooth, exceptional stay for every visitor, with a friendly, professional presence at the desk.

This full-time role operates Tuesday through Saturday, 3pm to 11pm, with Sunday and Monday off. We offer competitive pay, hotel employee discounts, holiday pay, and opportunities for advancement in a supportive,

Qualifications

• High school diploma, GED, or equivalent.
• Strong customer service, interpersonal, organizational and time-management skills.
• 1+ year hotel industry experience preferred.
• Comfortable taking telephone calls and mitigating stressful situations.
• Working knowledge of Microsoft Office and reservation management systems.

Responsibilities

• Manage room bookings in-person, online, and through incoming calls.
• Answer inquiries about guests’ needs, room availability, amenities, and rewards programs.
• Communicate with housekeeping to ensure rooms are ready.
• Welcome, register, check-in, and check out guests, provide keys and room numbers, and record payment information.
• General bookkeeping: maintain accurate guest account information.
• Handle customer complaints when necessary.

Skills

Customer service

Interpersonal skills

Organizational skills

Time management

Education

High school diploma

Tools

Microsoft Office

Reservation systems

Job description

Myer Hospitality in Branson, Missouri is seeking a Hotel Front Desk Receptionist to join our guest services team. You will welcome guests, manage account information, and ensure a smooth, exceptional stay for every visitor, with a friendly, professional presence at the desk.

This full-time role operates Tuesday through Saturday, 3pm to 11pm, with Sunday and Monday off. We offer competitive pay, hotel employee discounts, holiday pay, and opportunities for advancement in a supportive,