Hotel Assistant General Manager

Myer-Hospitality; Branson (MO); On-site; USD 42,000 - 45,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Hotel discounts

Holiday pay

Team-oriented environment

Advancement opportunities

Job summary

Myer Hospitality in Branson, Missouri, seeks an Assistant General Manager to support daily hotel operations and lead a hands-on team. You will collaborate with departments to deliver exceptional guest experiences and uphold Myer Hospitality standards.

The role requires leadership, integrity, and the ability to recruit, train, and motivate staff, while ensuring service quality across front desk, housekeeping, breakfast, and maintenance.

Qualifications

• Leadership experience in hospitality or hotel operations.
• Strong interpersonal and communication skills.
• Ability to prioritize and multitask in a fast-paced environment.
• Experience recruiting, training, and motivating staff.
• Proficiency with hotel PMS (preferred).
• Willingness to work evenings, weekends, and holidays.
• Education: high school diploma; Associate's degree in Hospitality.

Responsibilities

• Oversee daily hotel operations and team performance.
• Lead to ensure exceptional guest service across departments.
• Supervise front desk, gift shop, housekeeping, breakfast, and maintenance.
• Recruit, train, coach, and motivate team members.
• Monitor guest feedback and respond professionally.
• Support budgeting, payroll, scheduling, and inventory.
• Maintain brand standards and uphold Myer Hospitality values.
• Step in as acting manager in GM’s absence.

Skills

Leadership

Interpersonal skills

Communication

Multitasking

Guest service

PMS experience

Education

High school diploma

Associate's degree in Hospitality

Tools

PMS

Job description

Hotel Assistant General Manager

Myer Hospitality Branson, Missouri, United States

About this position

Join a company where hospitality runs deep, and leadership makes a difference.

Myer Hospitality, a family-owned leader in Branson’s hospitality industry, is seeking a driven and hands-on Assistant General Manager to support the daily operations of one of our award-winning hotels. This is an opportunity to play a key role in delivering exceptional guest experiences, supporting our team, and upholding the high standards that make Myer Hospitality a trusted name in Branson lodging.

Compensation:

$42,000 - $45,000 yearly

Responsibilities:

What You’ll Do:

• Assist the General Manager in overseeing daily hotel operations and team performance
• Lead by example to ensure exceptional guest service across all departments
• Supervise front desk, gift shop, housekeeping, breakfast, and maintenance operations as needed
• Help recruit, train, coach, and motivate team members to achieve service and performance goals
• Monitor guest feedback and respond to guest issues promptly and professionally
• Support budgeting, payroll, scheduling, and inventory management
• Maintain brand standards and uphold Myer Hospitality values in every guest and team interaction
• Step in as acting manager in the General Manager’s absence

Qualifications:

What We’re Looking For:

• Proven leadership experience in hospitality, hotel operations, or a related field
• A moral standard that matches Myer Hospitality's core values of Excellence in what we do, Passion for serving, Teamwork - the ability to say yes, Integrity - doing the right thing, and treating guests, team members, and vendors like Family
• Strong interpersonal, communication, and team-building skills
• Ability to prioritize and multitask in a fast-paced environment
• Passion for exceptional guest service and team development
• Tech-savvy, with experience in hotel property management systems (PMS) preferred
• Willingness to work a flexible schedule, including evenings, weekends, and holidays as necessary
• High school diploma required; minimum of an Associate's degree (Hospitality Management or related field) also required

About Company

Myer Hospitality is a local family-owned business with over 50 years of experience in hospitality. We have a variety of tourism-related businesses in the Branson area. These include hotels, ticketing, media, and attractions. Our current and future team members strive to uphold five core values: Passion for serving others, Excellence in all we do, Teamwork, Integrity, and Family. Along with our Christian values, the core values focus us toward "Passionately Serving with Excellence” while “Delivering Award-Winning Hospitality.”

What We Offer:

• Competitive pay and benefits package
• Holiday pay for specified working holidays
• Hotel discounts through the employee travel program
• Supportive and team-oriented work environment
• Opportunities for advancement and professional growth