Front Desk Concierge: Guest Joy & Travel Perks

Capital Vacations; Branson (MO); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Medical/Dental with employer contribution

Voluntary Life Insurance

Travel Perks to Resort Locations

Company Perks Program

Job summary

Capital Vacations is seeking a Hospitality Specialist in Branson, Missouri, to deliver exceptional customer service and support front desk operations. The ideal candidate will ensure a warm and welcoming environment while addressing guest needs and ensuring satisfaction.

Responsibilities include checking guests in/out, managing reservations, handling revenue transactions, and coordinating requests with other departments. Candidates with a High School Diploma/GED and prior experience in hospitality are encouraged to apply.

Qualifications

• Prior experience in a hospitality or customer service role preferred.
• Ability to work under pressure.

Responsibilities

• Ensure exceptional customer service experience for guests.
• Responsible for the efficient operations of the front desk.
• Check guests in/out and address guest needs.

Skills

Customer service

Attention to detail

Computer skills

Education

High School Diploma/GED preferred

Job description

Capital Vacations is seeking a Hospitality Specialist in Branson, Missouri, to deliver exceptional customer service and support front desk operations. The ideal candidate will ensure a warm and welcoming environment while addressing guest needs and ensuring satisfaction.

Responsibilities include checking guests in/out, managing reservations, handling revenue transactions, and coordinating requests with other departments. Candidates with a High School Diploma/GED and prior experience in hospitality are encouraged to apply.