Evening Front Desk Agent | Guest Experience Pro

Aimbridge Hospitality; Indianapolis (IN); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Daily Pay

Medical/Dental/Vision

PTO

401(k)

Job summary

Aimbridge Hospitality's Residence Inn Indianapolis Downtown on the Canal is seeking a Front Desk Agent to deliver warm welcomes, smooth check-ins, and memorable goodbyes. You will be the face of the hotel, managing reservations, guest requests, and inquiries with genuine hospitality.

A high school diploma or equivalent is required; hotel experience and familiarity with hotel management software and Microsoft Office are preferred. Shift: 3pm–11pm.

Qualifications

• High school diploma or equivalent.
• Experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office.

Responsibilities

• Guest Service Superstar: you ensure warm welcomes and memorable stays.
• Communication Champ: clear and confident guest interactions.
• Quick-Thinking Problem Solver: resolve issues promptly.
• Multitasking Marvel: manage reservations, check-ins/outs, and finances efficiently.

Education

High school diploma or equivalent

Tools

Hotel software

MS Office

Job description

Aimbridge Hospitality's Residence Inn Indianapolis Downtown on the Canal is seeking a Front Desk Agent to deliver warm welcomes, smooth check-ins, and memorable goodbyes. You will be the face of the hotel, managing reservations, guest requests, and inquiries with genuine hospitality.

A high school diploma or equivalent is required; hotel experience and familiarity with hotel management software and Microsoft Office are preferred. Shift: 3pm–11pm.