Front Desk Experience Pro — Elevate Guest Stays

Aimbridge Hospitality, LLC; Indianapolis (IN); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, Vision Coverage

Short-Term Disability

Long-Term Disability

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Fairfield Inn & Suites Indianapolis East is seeking a Front Desk Agent to deliver exceptional guest service with a welcoming approach. You will handle check-ins/check-outs, answer questions, and assist guests with requests to ensure a memorable stay.

The role emphasizes quick thinking, accurate multitasking, and positive interactions. Prior hotel experience and familiarity with guest-management software are a plus; join a team focused on hospitality excellence.

Qualifications

• High school diploma or equivalent required.
• Familiarity with hotel management software and MS Office preferred.
• Experience in a hotel or related field is desirable.

Responsibilities

• Provide warm welcomes and seamless check-in/check-out experiences.
• Communicate clearly with guests and team members to ensure smooth operations.
• Solve guest issues promptly and professionally to maintain satisfaction.
• Multitask across reservations, payments, and front desk duties with accuracy.

Skills

Guest Service

Communication

Problem Solving

Multitasking

Education

High school diploma

Tools

Hotel management software

Microsoft Office

Job description

Fairfield Inn & Suites Indianapolis East is seeking a Front Desk Agent to deliver exceptional guest service with a welcoming approach. You will handle check-ins/check-outs, answer questions, and assist guests with requests to ensure a memorable stay.

The role emphasizes quick thinking, accurate multitasking, and positive interactions. Prior hotel experience and familiarity with guest-management software are a plus; join a team focused on hospitality excellence.