Evening Front Desk Agent - Guest Experience

Aimbridge Hospitality; East Moline (IL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Daily Pay

Medical, Dental, Vision

401k

Paid Time Off

Employee Assistance Program

Short-Term Disability

Long-Term Disability

Job summary

Hyatt Place East Moline is seeking a Front Desk Agent to deliver warm welcomes, smooth check-ins, and memorable guest departures. You will be the face of the hotel, balancing reservations, requests, and surprises with hospitality finesse in a fast-paced environment.

The role emphasizes guest service excellence, clear communication, quick thinking, and multitasking across front desk duties, with weekend and holiday shifts.

Qualifications

• High school diploma or equivalent required; hospitality experience preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsibilities

• Greet guests and manage check-ins/outs with a friendly, efficient approach.
• Handle guest requests and reservations; coordinate with team to meet guest needs.
• Maintain accurate records of financial transactions and room details; ensure smooth front desk operations.

Skills

Guest service

Communication

Problem solving

Multitasking

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office

Job description

Hyatt Place East Moline is seeking a Front Desk Agent to deliver warm welcomes, smooth check-ins, and memorable guest departures. You will be the face of the hotel, balancing reservations, requests, and surprises with hospitality finesse in a fast-paced environment.

The role emphasizes guest service excellence, clear communication, quick thinking, and multitasking across front desk duties, with weekend and holiday shifts.