Evening Customer Service Rep - Quick Growth & 401(k)

Dayton Freight Company; Des Plaines (IL); Vor Ort; USD 20.000 - 29.000; Vollzeit

Benefits dieser Stelle

401(k)

Competitive weekly pay

Quick advancement

Customized training

Modern facilities

People-centered environment

Zusammenfassung

Dayton Freight Company in Des Plaines, IL is seeking a Customer Service Representative to support freight pickup requests, rate quotes, and shipment tracing. You will handle high-volume calls, provide information, and coordinate with drivers and account managers to ensure smooth service.

This role offers a Monday–Friday 5:00 PM–10:00 PM shift, ongoing training, and a path for quick advancement in a stable logistics environment with modern facilities and a 401(k) plan.

Qualifikationen

• Proficiency with Microsoft Office programs.
• Excellent keyboarding skills and attention to detail.
• Experience in fast-paced environments with high call volumes.
• Strong communication and customer service abilities.

Aufgaben

• Assist Dayton Freight customers with freight pickup requests, rate quotes, charges, hot shipments, shipment tracing and appointments.
• Assist the Service Center Manager.
• Take and deliver messages for the Service Center Manager and Account Managers.
• Provide assistance to Drivers.
• Prepare bills of lading and delivery receipts.
• Maintain excellent communication with external and internal customers and interline companies.
• May assist with payroll, data entry, freight reports, driver collect reports, billing and filing.

Kenntnisse

Microsoft Office

Keyboarding

High call volume

Communication

Jobbeschreibung

Dayton Freight Company in Des Plaines, IL is seeking a Customer Service Representative to support freight pickup requests, rate quotes, and shipment tracing. You will handle high-volume calls, provide information, and coordinate with drivers and account managers to ensure smooth service.

This role offers a Monday–Friday 5:00 PM–10:00 PM shift, ongoing training, and a path for quick advancement in a stable logistics environment with modern facilities and a 401(k) plan.